More and more of the Managers we speak to are dissatisfied with the way they respond to service calls, track employees and their jobs. They find it difficult to manage timesheets, to collect labor and expenses and easily look up past service provided. They want a system that is easy to use, retains service history, and gives quick and meaningful management reporting.

Take a moment to consider how much your company could benefit by becoming more efficient and respond quickly and correctly to customer requests. Quality Directions can provide you with a product that can simplify processes and increase productivity and profitability - within your budget. Below are only a few examples of the hundreds of functions including:

• Jobs: create templates, quotes, jobs and projects without limit and see in real-time
• Employees: record skill-sets, track profitability, view workloads, finds right person for a job
• Equipment : history on all equipment, life-cycle profitability analysis, maintenance scheduling
• Agreements:  status, revenue, costs and profitability can be viewed and analyzed anytime
• Return Authorizations:  Information on RA's include warranty, notations, accessories & shipping
• Faults:  diagnose, resolve and record problems for future reference, take incoming support calls
• Query Tools:  over 100 reports and tools to choose from
• Online Solutions:  allows contact with employees through cell phones, PDA's or laptops

Click on a product below to see Service Industry options